Evaluating the quality of insurance services from the client's perspective: case study of the Algerian insurance company, El Oued agency
Bali Mossab, Djamel Chennouf, Bali Hamza
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View allWeighted concepts mined from titles, abstracts and topics of the research output, grouped by field.
- Customer Service Quality and Loyalty
- Consumer Behavior and Marketing Influence
- Healthcare Quality and Satisfaction
- insurance service quality
- customer satisfaction
- customer perspective
- service quality evaluation
- insurance industry
- Organizational Behavior and Human Resource Management
- Marketing